The Student Services Coordinator is one of three staff positions in the ELH Academic Support Center (ASC). The ASC staff provide support to faculty, staff, and students in the 11 academic units and 27 undergraduate majors of the college, responding to a high volume of requests. This position is involved in the primary administrative and student support functions of the ASC through the tasks listed below. The Student Services Coordinator has a key role in supporting the Nursing undergraduate program specifically. This position also supports the college and the Academic Support Center with implementing new academic initiatives. Typical hiring salary for this position is $42,000 commensurate with qualifications and experience.

Complete Job Description

The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu.

The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options. As a former NSF ADVANCE institution, the University of Maine is committed to diversity in our workforce and to dual-career couples.

UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Learn more about what the Bangor region has to offer here.

Required:

• A bachelor's degree in a related field or significant experience in a related area with the ability to exercise independent judgment.
• Ability to communicate verbally and in writing on sensitive student matters.
• Working knowledge of software applications including Microsoft Office programs.
• Demonstrated ability to plan, develop and manage multiple projects.
• Ability to work effectively with a wide range of constituencies.
• Ability to work independently or as part of a team and to work well under the stress of deadlines with minimum supervision.
• Ability to interpret and establish policies.
• Ability to handle and impart information of a confidential nature.
• Experience working with undergraduate students.
• Proven experience providing administrative support, including organizing and prioritizing tasks, scheduling meetings, serving as a liaison to various departments at a large organization, and managing general office needs.

Preferred:

• Knowledge of UMaine policies and academic programs; understanding of ELH programs is a plus.
• Experience with MaineStreet and Navigate platforms.
• Previous supervisory experience.
• Ability and willingness to learn, gain proficiency, and use new software applications.
• Previous advising experience.
• Working knowledge of FERPA and mandatory reporting requirements.
• Friendly demeanor and customer service-oriented attitude.

1.) a cover letter which describes your experience, interests, and suitability for the position
2.) a resume/curriculum vitae
3.) contact information for three professional references

You will also need to submit the affirmative action survey, the self-identification of disability form, and the self-identification of veteran status forms. Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.

Search Timeline is as follows:
To receive full consideration, applications must be received by: May 28, 2024
Interviews to begin no earlier than: June 3, 2024
Tentative start date: July 8, 2024

For questions about the search, please contact search committee chair Rachel Smith at rachel.ellen.smith@gmail.com or 207-581-3229.

The successful applicant is subject to appropriate background screening.

In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine System does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information, or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding non-discrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207.581.1226, TTY 711 (Maine Relay System).